Refund Policy

At Indexing Edge, we aim to deliver high-quality digital services and customer satisfaction. This Refund Policy explains how refunds are handled for our services.

Service Payments
Payments for services must be made according to agreed terms before or during project execution, depending on the selected package or service agreement.

Refund Eligibility
Refund requests may be considered under the following conditions:

• The project has not yet started
• Services were not delivered as agreed
• Duplicate or accidental payments were made

Non-Refundable Services
Refunds may not apply in cases where:

• Work has already started or been completed
• The client changes project requirements after approval
• Delays are caused by missing client information or feedback
• Custom digital services have already been delivered

Cancellation Requests
Clients may request project cancellation before work begins. If cancellation occurs after project initiation, partial charges may apply based on completed work.

Processing Time
Approved refunds will be processed within 7–14 business days through the original payment method.

Policy Updates
We may update this Refund Policy when needed. Any changes will be posted on this page.

Contact Us
For refund-related questions, please contact us through our website.

Email: contact@indexingedge.com